BigCommerce Setup


BigCommerce enables merchants of all sizes—enterprise, small, and B2B—to run their store on a scalable, e-commerce platform. By connecting your BigCommerce store to BlueSnap, you can securely process global card payments and dig into the data that fuels your business through BlueSnap’s reporting.

Supported features

3-D Secure
Chargeback Management
Fraud Prevention
   Built-in Fraud Prevention and Risk Management
   Enhanced fraud using Device Data Collector
Hosted Payment Page
Multiple Currencies and Multiple Languages
Partner Sandbox Testing
Payment Analytics and Reporting
Payment Methods: ACH/ECP, Alipay, Boleto Bancário, Credit/Debit Cards, eNETS, Giropay, Local Bank Transfer, Moneybookers(Skrill), paysafecard, SEPA, SOFORT
Payment Optimization
Vaulted Shoppers


BigCommerce and BlueSnap accounts

You must have accounts at both BigCommerce and BlueSnap to proceed.

If you need a BigCommerce account, go to the BigCommerce website to sign up.
If you need a BlueSnap account, go to the BlueSnap website to get started.

Supported currencies

BlueSnap supports the currencies listed here. We recommend configuring your store to only accept currencies supported by BlueSnap.

Supported countries

BlueSnap supports the countries listed here. If a shopper is located in one of these supported countries, they will be able to purchase with the BlueSnap payment module.

PCI compliance

A PCI compliance level of SAQ-A is required.

Before you begin

Contact an Implementation Specialist to get your account ready.

Step 1: Configure your BlueSnap account settings

Complete these steps in your Merchant Portal for production or sandbox.

  1. Get your BlueSnap API credentials and define the authorized IP addresses for your server. Both of these actions are performed on the same page; for instructions click here.

  2. Set up your statement descriptor. The statement descriptor is the description that appears on the shopper's credit card statement or bank statement for each transaction and helps the shopper identify the transaction.

  • Go to Settings > General Settings.
  • In the Branding Settings section, enter a Default Statement (Soft) Descriptor and Support Phone Number (both appear on the shopper's statement).
  • Click Submit.
  1. To get paid, you need to configure your payout settings. Refer to Payout for more information.

Step 2: Configure your BigCommerce account settings

Follow the steps below to configure BlueSnap as the payment gateway in your BigCommerce account.

  1. In your BigCommerce account, go to Store Setup > Payments.

  2. In the Online Payment Methods section, click to expand.

  3. In the BlueSnap Payments section, click Set up.

  1. Configure the following settings:
  • Merchant ID: Your BlueSnap Merchant ID
  • Username: Your BlueSnap API Username from Step 1
  • Password: Your BlueSnap API Password from Step 1
  • Test Mode: Select Yes for testing or No for live transactions
  1. Click Save.

Best Practices & Tips

Considering shopper impact of currency conversions

While transactions are placed in your store’s base currency, you might have your store configured to display product prices in multiple currencies. To account for any differences between the currency conversion rates used to display prices on your website and the rates used by the shopper’s issuing bank, we recommend including a note on your checkout page that informs shoppers of potential price variations. For example: “The price listed is approximate and may vary slightly”.


Use BlueSnap's reporting capabilities to gain a comprehensive understanding of your business through the detailed transaction and payout reports, through payment conversions reports, and much more. Reports can be viewed right in your Merchant Portal or pulled via the Reporting API to be parsed or pushed to your third-party reporting tools.

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