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Stopped Fraud Report

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Returns transactions that were declined due to your AVS or CVV rules, as well as transactions that were stopped and not sent for authorization due to your fraud settings, 3D Secure authentication failure, or BlueSnap's proprietary fraud detection logic. Use this report to analyze the impacts of any changes to your fraud rules, as well as determine how to modify thresholds in the future. Data is delayed by approximately 3 hours.

Report Columns

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Notes

  • The report columns listed below with an asterisk (*) can be used to filter the results when you run the report.
  • All reports show currency values in US format (i.e., 123,456.00) regardless of the currency being displayed.
Column NameDescription
Amount (Local)The total order value provided in the authorization currency.
Amount (USD)The total order value provided in USD.
Auth Currency3-digit code of the currency charged to the shopper.
Company NameThe shopper's company name.
Credit Card TypeThe network associated with the shopper's payment card. American Express, Discover, Mastercard, Visa, etc.
Decline DetailThe specific rule or threshold that was triggered (see below). If Decline Reason is "BlueSnap Fraud Rules", "Fraud Check Error", or "Fraud Rule Triggered" this value is empty.
Decline Reason*3D Secure, AVS/CVV Rules, Custom Decline Threshold, Custom Review Threshold, Decline Fraud Rules, Fraud Check Error, Review Fraud Rules.
Fraud Reference IDA unique value assigned by BlueSnap to each fraud decline.
Kount Transaction IDA unique value assigned by Kount to each transaction.
Last 4 DigitsThe last 4 digits of the shopper's payment card.
Shopper CountryThe shopper's country.
Shopper EmailThe shopper's email address.
Shopper First NameThe shopper's first name.
Shopper IDA unique value assigned by BlueSnap to each shopper.
Shopper Last NameThe shopper's last name.
StatusValue will be Decline.
Transaction DateThe date the transaction was submitted to BlueSnap.
Transaction Type*Sale, Refund, or Chargeback.

Decline Detail Values

Example

The value below is for a decline due to the email velocity decline threshold, which was set to allow one order per email (within a time frame). Because a shopper attempted the second purchase using the same email within the time frame, the order was declined.

KC_EVENT_1_CODE=emailVelocityDecline KC_EVENT_1_DECISION=D KC_EVENT_1_EXPRESSION=2 > 1 KC_WARNING_COUNT=0

Description and Mapping

The table below provides the code, name, and description of decline details.

Code and NameDescription
blacklistIpCountryDecline

Device IP Country Decline List		Decline the transaction if the Device IP Country matches any of the values selected.
blacklistNetworkTypeDecline

Network Type Decline List		Decline the transaction if the Network Type used by a shopper's device matches any of the values selected.
blacklistPaymentCountryDecline

Payment Country Decline List		Decline the transaction if the BIN Country matches any of the values selected. A BIN or Bank Identification Number can be either the first 4 or 6 digits of a credit card number. The BIN represents the location of the bank that issued the payment card Note: BIN Country is only available when Credit Cards are used for the transaction.
blacklistShippingCountryDecline

Shipping Address Country Decline List		Decline the transaction if the Shipping Address Country matches any of the values selected.
cardPtokAuthAVelocityDecline

Credit Card with Bank Auth=Approve 1 Hour Count Decline Threshold		Decline the transaction if the number of transactions with the same Credit Card with a bank auth of approve in the last hour exceeds the value specified.
cardPtokAuthDVelocityDecline

Credit Card with Bank Auth=Decline 1 Hour Count Decline Threshold		Decline the transaction if the number of transactions with the same Credit Card with a bank auth of decline in the last hour exceeds the value specified.
cardPtokVelocityDecline

Credit Card 1 Hour Count Decline Threshold		Decline the transaction if the number of transactions (attempted or completed) with the same Credit Card in the last hour exceeds the value specified.
deviceFingerprintAuthAVelocityDecline

Device Fingerprint with Bank Auth=Approve 1 Hour Count Decline Threshold		Decline the transaction if the number of transactions with the same Device Fingerprint with a bank auth of approve in the last hour exceeds the value specified.
deviceFingerprintAuthDVelocityDecline

Device Fingerprint with Bank Auth=Decline 1 Hour Count Decline Threshold		Decline the transaction if the number of transactions with the same Device Fingerprint with a bank auth of decline in the last hour exceeds the value specified.
deviceFingerprintVelocityDecline

Device Fingerprint 1 Hour Count Decline Threshold		Decline the transaction if the number of transactions (attempted or completed) with the same Device Fingerprint in the last hour exceeds the value specified.
deviceIpVelocityDecline

Device IP 1 Hour Count Decline Threshold		Decline the transaction if the number of transactions (attempted or completed) with the same Device IP in the last hour exceeds the value specified.
deviceToBillingAddressDecline

Device IP to Billing Distance Decline Threshold		Decline the transaction if the Device IP to Billing Distance (in Kilometers) exceeds the value specified.
emailVelocityDecline

Email Address 24 Hour Count Decline Threshold		Decline the transaction if the number of transactions with the same Billing Email Address in the last 24 hours exceeds the value specified.
highRiskDecline

High Fraud Risk Decline Filter		Every order is scored from 0 to 99 by our system, where 0 is the least risky and 99 is most risky. If enabled, this rule declines transactions with a score greater than 89.
orderTotalDecline

Order Total Amount Decline Threshold		Decline the transaction if the Order Total Amount (in USD pennies) exceeds the value specified. For example: for a limit of $10 you need to specify 1000.
paymentCountryDeviceCountryNotMatchDecline

Payment Country and Device Country No-Match Decline Filter		Mark the transaction for Decline if the Payment Country and Device Country are not an exact match.
paymentCountryIpCountryNotMatchDecline

Payment Country and IP Country No-Match Decline Filter		Mark the transaction for Decline if the Payment Country and IP Country are not an exact match.
riskScoreDecline

Kount Risk Score Decline		Decline the transaction if the Kount Risk Score is higher than the specified value

Parameter Names

  • Decline Reason
  • From date
  • Kount Transaction Type
  • Period
  • To date

Updated 2 months ago