Declined Transactions Report

Report description

Returns a list of declined credit and debit card transactions with decline reason, payment details, and shopper information. This report is useful when you need to identify the shoppers of declined payments to resolve the issue. Use the Decline ID to cross-reference with the Declined Authorizations Detailed Report. Data is delayed by approximately 3 hours.

Report columns

Note:

The report columns listed below that are indicated by an asterisk (*) can filter shopper information when compiling the report.

Column Name Description
Amount (Auth Currency) The total order value provided in the authorization currency.
Amount (Local) The total order value provided in local currency.
Amount (USD) The total order value provided in USD.
Auth Currency 3-digit code of the currency charged to the shopper.
BIN Card Type Credit or Debit.
BIN Country The country where the payment card was issued.
BIN Issuer Organization The bank that issued the shopper's payment card.
BIN Number Bank identification number. The first 6 digits of the shopper's payment card.
Charge Type First Time Sale or Renewal.
Company Name The shopper's company name.
Credit Card Type The network associated with the shopper's payment card. American Express, Discover, Mastercard, Visa, etc.
Decline ID A unique value assigned by BlueSnap to each decline.
Decline Reason The reason the transaction was declined. See Payment Declines by Reason Code for an explanation of each decline reason.
Last 4 Digits The last 4 digits of the shopper's payment card.
Payment Type* Apple Pay, Credit Card (includes Masterpass and Visa Checkout).
Shopper Country The shopper's country.
Shopper Email The shopper's email address.
Shopper First Name The shopper's first name.
Shopper ID A unique value assigned by BlueSnap to each shopper.
Shopper Last Name The shopper's last name.
Status This report includes only transactions with status Declined.
Transaction Date The date the transaction was submitted to BlueSnap.
Vendor / Affiliate ID* Applies to Marketplaces and Affiliates only. A unique value assigned by BlueSnap to each marketplace vendor or affiliate. A value in this column means a vendor or affiliate is associated with a specific transaction.
Vendor / Affiliate Name* Applies to Marketplaces and Affiliates. The name of the vendor or affiliate associated with a specific transaction.

Declined Transactions Report


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