Declined Transactions Report

Returns a list of declined credit and debit card transactions with decline reason, payment details, and shopper information. This is useful when you need to identify the shoppers of declined payments to resolve the issue. Use the Decline ID to cross-reference with the Declined Authorizations Detailed Report.

This report does not display multiple contracts/products per line. If the invoice that was declined includes multiple contracts/products, the invoice report line will display only one of them. Data is delayed by approximately 3 hours.

Report Columns

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Notes

  • The report columns listed below with an asterisk (*) can be used to filter the results when you run the report.
  • All reports show currency values in US format (i.e., 123,456.00) regardless of the currency being displayed.
Column NameDescription
Amount (Auth Currency)The total order value provided in the authorization currency.
Amount (Local)The total order value provided in local currency.
Amount (USD)The total order value provided in USD.
Auth Currency3-digit code of the currency charged to the shopper.
BIN Card TypeCredit or Debit.
BIN CountryThe country where the payment card was issued.
BIN Issuer OrganizationThe bank that issued the shopper's payment card.
BIN NumberBank identification number. The first 6 digits of the shopper's payment card.
Charge TypeFirst Time Sale or Renewal.
Company NameThe shopper's company name.
Contract (SKU) IDA unique value assigned to each contract created in the BlueSnap product catalog.
Contract (SKU) NameThe contract purchased by the shopper.
Credit Card TypeThe network associated with the shopper's payment card. American Express, Discover, Mastercard, Visa, etc.
Decline IDA unique value assigned by BlueSnap to each decline.
Decline ReasonThe reason the transaction was declined.
Last 4 DigitsThe last 4 digits of the shopper's payment card.
Payment Type*Apple Pay, Credit Card (includes Visa Checkout).
Product IDA unique value assigned to each product created in the BlueSnap product catalog.
Product NameThe product purchased by the shopper. Applicable for merchants using the BlueSnap product catalog.
Regulated IssuerY or N; Specifies if the BIN is regulated.
Shopper CountryThe shopper's country.
Shopper EmailThe shopper's email address.
Shopper First NameThe shopper's first name.
Shopper IDA unique value assigned by BlueSnap to each shopper.
Shopper Last NameThe shopper's last name.
Soft DescriptorThe order description as it appears on the customer's account statement.
StatusThis report includes only transactions with the status Declined.
Subscription IDSubscription ID
Transaction DateThe date the transaction was submitted to BlueSnap.
Vendor/Affiliate ID*Applies to Marketplaces and Affiliates only. A unique value assigned by BlueSnap to each marketplace vendor or affiliate. A value in this column means a vendor or affiliate is associated with a specific transaction.
Vendor/Affiliate Name*Applies to Marketplaces and Affiliates. The name of the vendor or affiliate associated with a specific transaction.

Parameter Names

  • From date
  • Payment type
  • Period
  • To date
  • Vendor/Affiliate