Declined Transactions Report

Report description

Returns a list of declined credit and debit card transactions with decline reason, payment details, and shopper information. This report is useful when you need to identify the shoppers of declined payments to resolve the issue. Use the Decline ID to cross-reference with the Declined Authorizations Detailed Report. Data is delayed by approximately 3 hours.

Report columns

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Notes

  • The report columns listed below with an asterisk (*) can filter shopper information when compiling the report.
  • All reports show currency values in US format (i.e., 123,456.00) regardless of the currency being displayed.
Column NameDescription
Amount (Auth Currency)The total order value provided in the authorization currency.
Amount (Local)The total order value provided in local currency.
Amount (USD)The total order value provided in USD.
Auth Currency3-digit code of the currency charged to the shopper.
BIN Card TypeCredit or Debit.
BIN CountryThe country where the payment card was issued.
BIN Issuer OrganizationThe bank that issued the shopper's payment card.
BIN NumberBank identification number. The first 6 digits of the shopper's payment card.
Charge TypeFirst Time Sale or Renewal.
Company NameThe shopper's company name.
Credit Card TypeThe network associated with the shopper's payment card. American Express, Discover, Mastercard, Visa, etc.
Decline IDA unique value assigned by BlueSnap to each decline.
Decline ReasonThe reason the transaction was declined. See Payment Declines by Reason Code for an explanation of each decline reason.
Last 4 DigitsThe last 4 digits of the shopper's payment card.
Payment Type*Apple Pay, Credit Card (includes Masterpass and Visa Checkout).
Regulated IssuerY or N; Specifies if the BIN is regulated.
Shopper CountryThe shopper's country.
Shopper EmailThe shopper's email address.
Shopper First NameThe shopper's first name.
Shopper IDA unique value assigned by BlueSnap to each shopper.
Shopper Last NameThe shopper's last name.
StatusThis report includes only transactions with status Declined.
Transaction DateThe date the transaction was submitted to BlueSnap.
Vendor/Affiliate ID*Applies to Marketplaces and Affiliates only. A unique value assigned by BlueSnap to each marketplace vendor or affiliate. A value in this column means a vendor or affiliate is associated with a specific transaction.
Vendor/Affiliate Name*Applies to Marketplaces and Affiliates. The name of the vendor or affiliate associated with a specific transaction.

Updated 6 months ago

Declined Transactions Report


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