Payout

The funds for all transactions processed for you by BlueSnap are sent to you via the payout payment method you set up in our Merchant Portal. The payout you receive for a given period will be a calculation of your sales, minus any costs such as transaction fees. BlueSnap allows you to include additional bank accounts for option to receive regional payouts, as required for certain countries.

Your payout will depend on the commercial terms of your agreement with BlueSnap. However, the default payout frequency is Daily +2 business days. BlueSnap can also potentially support multiple payout methods in 18 payout currencies. For the complete list, refer to the Like-for-like column in the Supported Currencies table. Note that fees vary by payment method. Refer to the Table of BlueSnap Fees under Settings > BlueSnap Agreement for details. You can also leverage the Payout Details Report for information about each payout, including sales, refunds, chargebacks, commissions, and more.

Setting up your payout method

To set up the payout method, go to Settings > Payout Method in our Merchant Portal.

Define these settings:

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SettingDescription
Bank Account CountrySelect the bank account country to which funds are sent.
Payment MethodYou can choose from one of the payout payment methods applicable to your country.
Payment ReferenceCustomize the reference text that appear on your bank statement for BlueSnap deposits. If left blank, the text is the standard message (i.e., "BlueSnap Payment for Merchant {Merchant ID}").

Note: Payment Reference is not applicable for merchants domiciled in Canada or Israel. Due to banking regulations, the text for payment reference will not be displayed for merchants domiciled in those countries.
Minimal Payout AmountThis is the minimum amount for a payout. If any payout due is below the specified value, a payout is not created and the next payout includes the transactions that were not paid out. You can increase the minimum payout amount if necessary.

Note: The default value is 35.00 in USD for USD and for any currency not listed below. For the currencies listed below, the default value is specified in that currency.

  • AUD, CAD, NZD, and SGD: 50.00

  • CHF, EUR, and GBP: 35.00

  • CZK: 800.00

  • DKK: 250.00

  • HKD, NOK, and SEK: 300.00

  • HUF: 10,000.00

  • JPY: 3,700.00

  • PLN: 135.00

Refund Operating AccountAccount with funds that are set aside (not paid out) to enable you to issue refunds even when your account balance is low. Your refund operating account balance accrues from sales, and once your refund reserve amount is met, all additional sales are applied to your next payout. Learn more.
Account DetailsProvide account information for your chosen payment method.

Once you finish, click Submit. Your changes take effect at the end of your current payout.

Payout Timing by Country

Australia

3 days: Payouts are made three business days after the payment occurs.

Payouts are made in AUD via BECS and HVCS (wire). It normally takes 1–2 business days for funds to reach your account.

Canada

7 days: Payouts are made seven business days after the payment occurs.

Payouts are made in CAD via domestic ACH, or in USD via international ACH. It normally takes 1–2 business days for funds to reach your account.

Europe

7 days: Payouts are made seven business days after the payment occurs.

  • Belgium, France, Germany, Greece, Ireland, Italy: Payouts are made in Euro via SEPA. It normally takes 1–3 business days for funds to reach your account.
  • Norway: Payouts are made in NOK via wire. It normally takes 1–3 business days for funds to reach your account.
  • Sweden: Payouts are made in SEK via wire. It normally takes 1–3 business days for funds to reach your account.
  • Switzerland: Payouts are made in CHF via wire. It normally takes 1–3 business days for funds to reach your account.

Israel

Payouts made in ILS to a local Israeli bank account are made via local bank transfer.
Payouts made in ILS, USD or EUR to a bank account outside of Israel are made via wire.

United Kingdom

7 days: Payouts are made seven business days after the payment occurs.

Payouts are made in GBP via CHAPS, BACS, or Faster Payments. It normally takes 1–3 business days for funds to reach your account.

United States

2 days: Payouts are made two business days after the payment occurs.

Payouts are made in USD via domestic ACH. It normally takes 1–2 business days for funds to reach your account.

New Zealand

9 days: Payouts are made eight business days after the payment occurs.

Payouts are made in NZD or AUD via HVCS (wire), or RTGS (wire). It normally takes 1 business day for funds to reach your account.

Other Payout Methods

Payout to a Payoneer Account

Payoneer enables merchants with accounts domiciled outside the US to receive funding in USD. To get started with this option, you must sign up with Payoneer to get your receiving account details. You then need to enter these account details in your Merchant Portal by selecting ACH for your USD payout configuration.

To determine what value to enter in the Bank Account State field, follow these steps:

  1. In your Payoneer account, go to the Global Payments section, which contains the details of the US bank account provided by Payoneer.

  2. Locate the name of the bank to determine what value to enter in BlueSnap.

  • If the bank name is Bank of America, enter New York in BlueSnap.
  • If the bank name is First Century Bank, enter Georgia in BlueSnap.

Note: If the bank name is not one of the above values, contact your Implementation Specialist and provide them with the bank's routing number. They will give you the value to enter in BlueSnap.

Wire Transfer

Wire Transfer is available for accounts domiciled in any of our supported countries. Select this option to receive your funds in 1 business day.

Provide all relevant information; your recipient bank can assist. If an intermediary or correspondent bank is used, this additional information should also be completed.

IPNs and Email Notifications

Payout IPN

An IPN is sent each time BlueSnap issues a payout (deposit). If a merchant has more than one payout currency, we generate a single PAYOUT IPN that includes all currencies.

Failed Payout Transfers IPN and Email Notification

BlueSnap can send you a notification for a failed payout transfer if you enable the Failed Payout Transfer IPN. If enabled, an email notification (see example below) and an IPN, FAILED_PAYOUT_TRANSFER will be sent to affected merchants.

Email Notification Example
Send to: Accounting Email Address + Admin Email Address
Subject: BlueSnap Payment Failure
Body:

10771077

Regional Payouts

For compliance reasons related to Brexit, your deposits will potentially be split by processing region (e.g., EU, UK, US). This means you will receive one or more additional deposits than you might have traditionally come to expect. While you may receive multiple payout deposits, there will be no impact to your transaction processing. All transactions will continue to process through our global network of local acquiring banks using our Intelligent Payment Routing, helping you to increase sales and reduce costs.

When you are receiving multiple deposits it can get tricky to keep track of your payout. To address this, we have added a region column to our reports. If you match your BlueSnap reports to your BlueSnap deposits, you will need to refer to the region column to match your region to your deposit.

Note: You may see additional fees, such as bank fees charged by intermediary banks used to facilitate payment between our bank and your bank, or foreign exchange fees.

Reporting

BlueSnap has introduced region as a selection criterion in reporting. If you are using multiple legal entities to process with BlueSnap, these report changes allow you to generate reports by your legal entity and match the deposits you receive from BlueSnap.

If you use the BlueSnap Merchant Portal for reporting, the reports will show region as a new report criterion option, and your report results will contain region.