Payout

To get paid, you need to choose the method of payment that BlueSnap should use for your regular payouts.

Once your payout method is set up, any future changes require an inquiry to Merchant Support.

Details

  • Information on payout frequency can be found here

  • Depending on commercial terms, the Platform can support multiple payout methods in 16 payout currencies. For the complete list, refer to the Like-for-like column in the Supported Currencies table.

  • The Payout Details Report provides information for each payout, including sales, affiliate sales, refunds, chargebacks, commissions, and more.

  • Fees vary by payment method. Refer to the Table of BlueSnap Fees under Settings > BlueSnap Agreement for details.

Setting up your payout method

To set up the payout method, go to Settings > Payout Method in the Merchant Console.

Define these settings:

  • Bank Account Country: Select the bank account country to which funds are sent.

  • Payment method: You can choose from one of these Payment Method Types.

  • Payment Reference: Customize the reference text that appear on your bank statement for BlueSnap deposits. If left blank, the text is the standard message (i.e., "BlueSnap Payment for Merchant {Merchant ID}"). Note: Payment Reference is not applicable to CAD payouts using EFT/ACH.

  • Minimal Payout Amount: This is the minimum amount for a payout. If any payout due is below the specified value, a payout is not created and the next payout includes the transactions that were not paid out. You can increase the minimum payout amount if necessary.

  • Note: The default value is 35.00 in USD for USD and for any currency not listed below. For the currencies listed below, the default value is specified in that currency.

    • AUD, CAD, NZD, and SGD: 50.00
    • CHF, EUR, and GBP: 35.00
    • CZK: 800.00
    • DKK: 250.00
    • HKD, NOK, and SEK: 300.00
    • HUF: 10,000.00
    • JPY: 3,700.00
    • PLN: 135.00
  • Refund Reserve: Account funds that are set aside (not paid out) to enable you to issue refunds even when your account balance is low. Your Refund Reserve balance accrues from sales, and once your Refund Reserve amount is met, all additional sales are applied to your next payout.

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Managing your Refund Reserve

You may modify your Refund Reserve amount at any time. If you increase the amount, a portion of your available payout funds are held to increase the Refund Reserve balance to the newly defined amount. If you decrease the amount, the leftover balance is added to your next payout.

Note: If your Refund Reserve results in insufficient funds to generate a payout, you do not receive a payout and no payout notification is sent.

  • Account Details: Provide account information for your chosen payment method.

Once you finish, click Submit. Your changes take effect at the end of your current payout.

Payout Methods by Region

Australia

3 days

Payouts are made three business days after the payment occurs.

Payouts are made in AUD via BECS and HVCS (wire). It normally takes 1–2 business days for funds to reach your account.

Canada

7 days

Payouts are made seven business days after the payment occurs.

Payouts are made in CAD via domestic ACH, or in USD via international ACH. It normally takes 1–2 business days for funds to reach your account.

Europe

7 days

Payouts are made seven business days after the payment occurs.
  • Belgium, France, Germany, Greece, Ireland, Italy

    Payouts are made in Euro via SEPA. It normally takes 1–3 business days for funds to reach your account.

  • Norway

    Payouts are made in NOK via wire or ACH. It normally takes 1–3 business days for funds to reach your account.

  • Sweden

    Payouts are made in SEK via wire or domestic ACH (Bank Giro or Plus Giro). It normally takes 1–3 business days for funds to reach your account.

  • Switzerland

    Payouts are made in CHF via wire. It normally takes 1–3 business days for funds to reach your account.

United Kingdom

7 days

Payouts are made seven business days after the payment occurs.

Payouts are made in GBP via CHAPS, BACS, or Faster Payments. It normally takes 1–3 business days for funds to reach your account.

United States

2 days

Payouts are made two business days after the payment occurs.

Payouts are made in USD via domestic ACH. It normally takes 1–2 business days for funds to reach your account.

New Zealand

9 days

Payouts are made eight business days after the payment occurs.

Payouts are made in NZD or AUD via HVCS (wire), RTGS (wire), or ACH. It normally takes 1 business day for funds to reach your account.

Other Payout Methods

Payout to a Payoneer account

Payoneer enables merchants with accounts domiciled outside the US to receive funding in USD. To get started with this option, you must sign up with Payoneer to get your receiving account details. You then need to enter these account details in your BlueSnap Console by selecting ACH for your USD payout configuration.

To determine what value to enter in the Bank Account State field, follow these steps:

  1. In your Payoneer account, go to the Global Payments section, which contains the details of the US bank account provided by Payoneer.

  2. Locate the name of the bank to determine what value to enter in BlueSnap.

  • If the bank name is Bank of America, enter New York in BlueSnap.
  • If the bank name is First Century Bank, enter Georgia in BlueSnap.

Note: If the bank name is not one of the above values, contact your Implementation Specialist and provide them with the bank's routing number. They will give you the value to enter in BlueSnap.

Wire Transfer

Wire Transfer is available for accounts domiciled in any of our supported countries. Select this option to receive your funds in 1 business day.

Provide all relevant information; your recipient bank can assist. If an intermediary or correspondent bank is used, this additional information should also be completed.

Failed payout transfers

BlueSnap can send you a notification for a failed payout transfer if you enable the Failed Payout Transfer IPN. If enabled, an email notification (see example below) and an IPN, FAILED_PAYOUT_TRANSFER will be sent to affected merchants.

Email notification example

Send to: Accounting Email Address + Admin Email Address
Subject: BlueSnap Payment Failure
Body:

Updated about a month ago

Payout


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