Change the Subscription Details

At any point in the subscription, you can change the following for an existing subscription order:

  • Quantity: Changes the number of subscriptions to which the shopper is subscribed. (See Item 1 in the image below.)
  • Billing amount: Enter the new billing amount for 1 subscription contract. This changes the amount to charge the shopper going forward for each upcoming recurring payment. (See Item 2 in the image below.)
  • Payment date: Changes the date on which the next payment is charged and updates the subscription cycle according to the new date. (See Item 3 in the image below.)
  • Switch plans: Changes the plan to which the shopper is subscribed. (See Item 4 in the image below.)

To make these changes, go to the relevant subscription order record.

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