Late Fees

Automatically calculate and apply late fees

The Late Fee Manager provides extra encouragement for customers to pay invoices on time, without requiring any additional effort from you.

Create a New Late Fee

  1. On the Settings page, click Late Fees.
  2. On the Late Fees page, click New Late Fee in the top-right of the screen.
  3. Enter the Late Fee data.
  4. Click Save on the top-right of the screen.

Late Fee Data

DescriptionThis is the description shown on the line item in the invoice.
Apply Late Fee ToLate fees can be applied to invoices (based on invoice due date) or to payment plans (based on payment plan due date).
Days Past DueThe number of days past due the invoice or payment plan must be to trigger the late fee.
Late Fee TypeChoose how the late fee is calculated. Late fee percentages are calculated on the original balance only, non-compounding.
Apply Late Fee AsA late fee can be applied as a new invoice or added as a line item on the invoice that triggered the late fee. If you choose New Invoice, the new invoice is also subject to the late fee rules.
Amount/PercentageEnter the amount and/or percentage for the late fee.
ItemSelect the product or service you want associated with the late fee revenue.
Note: When you are connected to an accounting system, products and services can only be created in the accounting system and synced.

Enable or Disable a Late Fee

  1. In the list of customers, select one or more customers.
  2. At the top of the screen, click Batch Actions.
  3. Select Enable Late Fees or Disable Late Fees.
  4. Click Save in the top-right of the screen.

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