Cleanse Reports

We have partnered with Kount to identify and eliminate fraudulent activity through customer data and purchase behavior analysis. Cleanse Reports leverage data in key areas to provide information about shopper behavior. Data is delayed by approximately 3 hours.

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Notes

  • Report availability:
  • Data formats: All reports show currency values in US format (i.e., 123,456.00) regardless of the currency being displayed.

Report Views

The Cleanse Reports are comprised of four different report views, each one providing unique insights into the quality of your transactions.

Clean Rate by Device Country

View the number of transaction attempts, fraud declines, issuer declines, payment declines, refunds, chargebacks, and RDRs by shopper device country. This report view provides a broad overview of your markets to help you recognize shopper behavior across geographies. 

Clean Rate by Device Country and Language

View the number of transaction attempts, fraud declines, issuer declines, payment declines, refunds, chargebacks, and RDRs by shopper device language in each country. See how shopper geo-location and device language settings relate to transaction data, so you can better understand your market profiles.

Mobile Clean Rate by Device Country

View the number of transaction attempts, fraud declines, issuer declines, payment declines, refunds, chargebacks, and RDRs by shopper device country for all orders submitted on a mobile device. This will allow you to identify how to invest in your mobile markets. You might decide to create a mobile app or revamp your current mobile checkout experience based on the insights you gain from this report view.

Clean Rate by Product

For customers that use BlueSnap’s product catalog. View the number of transaction attempts, fraud declines, issuer declines, payment declines, refunds, chargebacks, and RDRs by product. This report view provides a broad product overview to help you recognize shopper behavior across your products. You will be able to identify the products that are causing the most fraud declines, refunds, and chargeback activity.

Report Columns

Column NameDescription
Chargeback CountTotal number of chargebacks.
Clean Rate(Transaction Attempts - Total Bad Transactions) / Transaction Attempts
Completed SalesTransaction Attempts - Fraud Declines - Failed Transactions
Device CountryThe geographic location of the shopper's device at the time of purchase.
Device LanguageAppears in Clean Rate by Device Country and Language. The language setting of the shopper's device at the time of purchase.
Declined AuthsTotal number of transaction declined by the issuing bank. See reports: Declined Transactions and Payment Declines by Reason Code.
Fraud DeclineTotal number of transactions identified as fraudulent by the BlueSnap fraud engine. These transactions are not sent to the issuing bank for authorization.
Mobile % of TotalAppears in Mobile Clean Rate by Device Country. Transaction attempts where shopper's device is mobile as a percentage of all transaction attempts for the device country.
RDR CountTotal of RDR count.
Refund CountTotal number of refunds.
Total Bad TransactionsFraud Declines + Failed Transactions + Refund Count + Chargeback Count + RDR Count
Transaction AttemptsTotal number of attempted transactions.
SKU NameThe contract purchased by the shopper.
SKU IDA unique value assigned to each contract created in the BlueSnap product catalog.
Mobile Transaction AttemptsNumber of attempted transactions where the shopper's device is a mobile phone or tablet.

Parameter Names

  • From date
  • Period
  • To date
  • Hide device countries with no mobile transaction attempts (only applicable to Mobile Clean Rate by Device Country)