Cleanse Reports
We have partnered with Kount to identify and eliminate fraudulent activity through customer data and purchase behavior analysis. Cleanse Reports leverage data in key areas to provide information about shopper behavior. Data is delayed by approximately 3 hours.
Notes
- Report availability:
- Cleanse Reports are only available if you are taking advantage of BlueSnap's Fraud Prevention services through Kount.
- For API integrations, you must have Device Data Collector embedded in your checkout form to access Cleanse Reports.
- Data formats: All reports show currency values in US format (i.e., 123,456.00) regardless of the currency being displayed.
Report Views
The Cleanse Reports are comprised of four different report views, each one providing unique insights into the quality of your transactions.
Clean Rate by Device Country
View the number of transaction attempts, fraud declines, issuer declines, payment declines, refunds, chargebacks, and RDRs by shopper device country. This report view provides a broad overview of your markets to help you recognize shopper behavior across geographies.Â
Clean Rate by Device Country and Language
View the number of transaction attempts, fraud declines, issuer declines, payment declines, refunds, chargebacks, and RDRs by shopper device language in each country. See how shopper geo-location and device language settings relate to transaction data, so you can better understand your market profiles.
Mobile Clean Rate by Device Country
View the number of transaction attempts, fraud declines, issuer declines, payment declines, refunds, chargebacks, and RDRs by shopper device country for all orders submitted on a mobile device. This will allow you to identify how to invest in your mobile markets. You might decide to create a mobile app or revamp your current mobile checkout experience based on the insights you gain from this report view.
Clean Rate by Product
For customers that use BlueSnap’s product catalog. View the number of transaction attempts, fraud declines, issuer declines, payment declines, refunds, chargebacks, and RDRs by product. This report view provides a broad product overview to help you recognize shopper behavior across your products. You will be able to identify the products that are causing the most fraud declines, refunds, and chargeback activity.
Report Columns
| Column Name | Description |
|---|---|
| Chargeback Count | Total number of chargebacks. |
| Clean Rate | (Transaction Attempts - Total Bad Transactions) / Transaction Attempts |
| Completed Sales | Transaction Attempts - Fraud Declines - Failed Transactions |
| Device Country | The geographic location of the shopper's device at the time of purchase. |
| Device Language | Appears in Clean Rate by Device Country and Language. The language setting of the shopper's device at the time of purchase. |
| Declined Auths | Total number of transaction declined by the issuing bank. See reports: Declined Transactions and Payment Declines by Reason Code. |
| Fraud Decline | Total number of transactions identified as fraudulent by the BlueSnap fraud engine. These transactions are not sent to the issuing bank for authorization. |
| Mobile % of Total | Appears in Mobile Clean Rate by Device Country. Transaction attempts where shopper's device is mobile as a percentage of all transaction attempts for the device country. |
| RDR Count | Total of RDR count. |
| Refund Count | Total number of refunds. |
| Total Bad Transactions | Fraud Declines + Failed Transactions + Refund Count + Chargeback Count + RDR Count |
| Transaction Attempts | Total number of attempted transactions. |
| SKU Name | The contract purchased by the shopper. |
| SKU ID | A unique value assigned to each contract created in the BlueSnap product catalog. |
| Mobile Transaction Attempts | Number of attempted transactions where the shopper's device is a mobile phone or tablet. |
Parameter Names
- From date
- Period
- To date
- Hide device countries with no mobile transaction attempts (only applicable to Mobile Clean Rate by Device Country)
Updated 11 months ago