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BigCommerce Setup

Use this guide to connect BigCommerce and BlueSnap for an integrated eCommerce platform, shopping cart, and payments solution.

BigCommerce enables merchants of all sizes – enterprise, small, and B2B – to run their store on a scalable, e-commerce platform. By connecting your BigCommerce store to BlueSnap, you can securely process global card payments, as well as dig into the data that fuels your business through BlueSnap’s reporting.

Requirements

BigCommerce and BlueSnap accounts

You must have accounts at both BigCommerce and BlueSnap to proceed.

If you need a BigCommerce account, go to the BigCommerce site to sign up.
If you need a BlueSnap account, go to the BlueSnap website to get started.

PCI compliance

A PCI compliance of SAQ-A is required.

Before you get started:

Contact your Implementation Specialist or Merchant support to get your account ready. BlueSnap will provide you with gateway credentials that you will use in Step 2.

Step 1: Configure your BlueSnap account settings

Please complete these steps in your BlueSnap Console.

  1. In this step, you'll set up your statement descriptor - the description that will appear on the shopper's credit card/bank statement for each transaction to help them identify the purchase.

    Go to Settings > General Settings. In the Branding Settings section, enter a Default Statement (Soft) Descriptor and Support Phone Number (both will appear on the shopper's credit card/bank statement). When you're done, click Submit.

  2. To get paid, you will need to configure your payout settings by going to Settings > Payout Method. Click here for more information.

Step 2: Configure your BigCommerce account settings

Please complete these steps in your BigCommerce account. Note that you'll need your gateway credentials from BlueSnap at this time.

  1. Go to Store Setup > Payments. Click the Online Payment Methods section to expand it, and click Set up next to NMI.
  1. Configure the following settings:

    • Display Name - Enter the name that the shopper will see during checkout. For example, you might enter Credit Cards.
    • Gateway Username - Enter your gateway username that BlueSnap provided.
    • Gateway Password - Enter your gateway password that BlueSnap provided.
    • Require CVV - We recommend setting this to Yes to require shoppers to enter their CVV during checkout.
      Note: Please leave Transaction Type and Duplicate Window to their default settings.

      Click Save.
  1. Go back to Checkout Payment Settings, and de-select Enable test credit card payments.

Awesome! You're ready to start accepting live transactions.

Best practices & tips

Considering shopper impact of currency conversions

While transactions are placed in your store’s base currency, you might have your store configured to display product prices in multiple currencies. To account for any differences between the currency conversion rates used to display prices on your website and the rates used by the shopper’s issuing bank, we recommend including a note on your checkout page that informs shoppers of potential price variations. For example: “The price listed is approximate and may vary slightly”.

Reporting

Use BlueSnap's reporting capabilities to gain a comprehensive understanding of your business through the detailed transaction and payout reports, through payment conversions reports, and much more. Reports can be viewed right in your BlueSnap Console or pulled via the Reporting API to be parsed or pushed to your third-party reporting tools.

BigCommerce Setup

Use this guide to connect BigCommerce and BlueSnap for an integrated eCommerce platform, shopping cart, and payments solution.