Mobile Wallets FAQs

Do you offer a mobile app?

Yes. The BlueSnap Mobile App is available for download from the Apple App Store and the Google Play Store. It’s a great way to keep up to date with your account activity while on the go.

You can view reports, search for orders, issue refunds, and cancel subscriptions.
To use the app, you must have API credentials. And only users with the Reports permission can log on to the app.

Note: Permissions assigned to users of the Merchant Portal apply when accessing the mobile app. Users who cannot refund an order, modify a subscription, or search for a transaction in the Merchant Portal cannot perform these activities in the mobile app.

What mobile wallets do you support?

We support:

Alipay (only supported on our Hosted Pages)
Apple Pay
Click to Pay
Google Pay™
PayPal
Visa Checkout
Payment Request API (a W3C browser standard) (only available in our Payment API)

Apple Pay

How does Apple Pay work?

Apple Pay is a mobile wallet that iPhone owners can use to buy on the web or in iOS applications. Apple Pay encrypts any credit/debit card added to an Apple Wallet. Apple assigns a device-specific tokenized credit card number called a DPAN that BlueSnap will use to process transactions.

Where do I go to enable Apple Pay on my BlueSnap account?

We automatically enable Apple Pay on your account as soon it becomes available in your region. You can verify that Apple Pay is enabled by going to Page Design > Payment methods in the Merchant Portal.

If I have multiple merchant accounts, can I use the same Apple Pay Certificate?

Yes. In the iOS Applications section of your Merchant Portal, you can choose from the certificates available to you.

Which currencies does Apple Pay support?

Apple Pay can be used with any currency that is enabled on your account for credit and debit card processing.

How does Apple Pay work with my fraud settings?

CVV and AVS information is not made available for Apple Pay transactions. Thus, any fraud rules based on these fields do not apply to Apple Pay transactions. Because Apple uses tokenization to encrypt card information and reduce the risk of fraud, CVV and AVS are not necessary for Apple Pay.

Is Apple Pay secure?

Apple Pay is a highly secure payment method. Apple encrypts any credit or debit card information entered on the shopper's supported Apple device. This information is stored on a Secure Element inside the device to prevent unauthorized access. Every transaction is assigned a unique token to further reduce the risk of data theft. These tokens are only valid for a specific merchant. You can read more about Apple Pay security here.

Can I use Apple Pay to accept charitable donations?

Yes. Non-profits registered with Benevity can offer Apple Pay to accept donations.

What’s the cost for Apple Pay transactions?

BlueSnap charges the same rate for processing Apple Pay transactions as for any other credit and debit card transactions. There are no additional fees for Apple Pay transactions.

What cards does Apple Pay support?

Shoppers can buy with Apple Pay if they have a credit, debit, or prepaid card issued from one of the Apple Pay participating issuers.

What devices are supported with Apple Pay?

Apple Pay in your website:

If the shopper is purchasing on an iOS device, Safari must be open on an Apple Pay-enabled iPhone.
If the shopper is purchasing on a Mac, Safari must be open on a MacBook Pro with Touch ID, or a Mac model 2012 or later paired to a compatible iPhone/Apple Watch with Handoff.

Apple Pay in your iOS app:
The shopper must be using an iOS device (iPhone 6 or 6+, iPad Air 2, or iPad mini 3) running iOS 8.1 or later to purchase with Apple Pay in your app.

Can I use BlueSnap and Apple Pay to accept NFC (contactless) in-store payments?

Our documentation for Apple Pay doesn’t currently cover NFC in-store payments. We will update our documentation if we support Apple Pay NFC in-store payments in the future.

When integrating payments into my iOS app, when should I use Apple Pay or In-App Purchases?

Apple Pay should be used when the good or service being offered is consumed outside of the app. For example, Apple Pay should be used to sell physical goods such as groceries, clothing, and appliances. You should also use Apple Pay for services such as club memberships, hotel reservations, and tickets for events.
Apple’s In-App Purchase capabilities should be used to sell goods and services that are consumed inside the app. For example, you should use In-App Purchases for virtual goods such as premium content for your app, or subscriptions for digital content.

Can I offer Apple Pay on my website to accept payments for digital goods?

Yes.

Can I use Apple Pay for recurring payments?

Yes. Apple Pay can be used for recurring subscription payments with the BlueSnap Subscription Engine.

How do I test Apple Pay transactions?

For Apple Pay in your website:
First, contact Merchant Support to have Apple Pay testing enabled on your account. We provide you with credentials for an iCloud account that can be used for testing. Log in to the account on your Apple Pay-enabled devices, add one of the test cards, and complete the transaction.

For Apple Pay in your iOS app:
To get started, follow the sandbox testing steps in the Apple Pay Guide. Log in to your iCloud account on an Apple Pay-enabled device, and add one or two of the test cards.

I'm using one of the BlueSnap APIs. What API calls are involved with Apple Pay?

If you're using one of our APIs, you can find more about the API calls involved with Apple Pay by visiting our Developer Docs.

I'm using one of the BlueSnap APIs. For Apple Pay in my website, do I need to register all domains that will be displaying the Apple Pay button?

Yes. You must register all production domains that will display the Apple Pay button, including top-level domains (for example, bluesnap.com) and sub-domains (for example, store.bluesnap.com). You must host the domain verification file on all of your registered domains.
For more information, refer to domain verification.

Google Pay

How does Google Pay work?

Google Pay is a mobile wallet providing your shoppers with a fast and secure checkout experience on the web or Android device. Google Pay does not share your shopper payment information; instead, Google Pay facilitates a process called tokenization where a token is used in place of your shopper’s actual card numbers.

How do I set up Google Pay for my website?

For details on how to integrate a web application with the Google Pay API and configure it to accept payment cards, refer to the Google Pay Tutorial.

How do I set up Google Pay for my Android app?

Implement Google Pay in your Android app using our Android SDK to allow shoppers to purchase physical items (such as groceries and clothing) or services (such as gym memberships and hotel reservations) from within your app.

How do I set up Google Pay for Hosted Payments page?

For details on how to integrate Google Pay into your Hosted Payments page, refer to our Google Pay document.

Where do I go to enable Google Pay on my BlueSnap account?

Google Pay is automatically enabled on your account. You can verify that Google Pay is enabled by going to Page Design > Payment methods in the Merchant Portal. If Google Pay is not currently in your region, BlueSnap will enable it for you once it is available.

Which currencies does Google Pay support?

Google Pay can be used with any currency that is enabled on your account for credit and debit card processing.

Is Google Pay secure?

Like all Google products, Google Pay comes with strong security protections to safeguard account and personal data from security threats.

What’s the cost for Google Pay transactions?

BlueSnap charges the same rate for processing Google Pay transactions as for any other credit and debit card transactions. There are no additional fees for Google Pay transactions.

What cards does Google Pay support?

Shoppers can buy with Google Pay if they have a credit, debit, or prepaid card (cards stored in their Google Account) issued from Google Pay participating issuers; however, shoppers using tokenized cards (cards stored on their Android device) can only use them in a subset of countries and on compatible Android devices.

How do I test Google Pay transactions?

Google Pay does not support test cards; however, you can use a “live” card in Google’s test environment. In a test environment, Google Pay returns a dummy token (that cannot be charged). Refer to this site for more details.

Can I use Google Pay to accept charitable donations?

Yes. Your shoppers can make donations using Google Pay from most devices, including their computer’s Google Chrome browser, Android phone, and even on iOS devices with the Chrome app.

Note: For details on how to collect donations with Google Pay on Android and Chrome using Donorbox, access this site.

Can I use Google Pay with my recurring transactions?

Yes, Google Pay is supported for both first-time transactions and recurring transactions.