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Merchant Configurable Service Setup & Reporting

The Merchant Configurable fraud prevention service provides a set of risk threshold rules, in addition to the AVS and CVV rules, that you can enable and customize to match your specific business model, reduce fraud, and maximize good order acceptance. You can then use BlueSnap’s Stopped Fraud report to track all orders that were declined based on one of your customized rules.

Enrolling

This service is available to all merchants for a monthly fee. To enroll, follow these steps:

  1. In the Merchant Console, go to Settings > Fraud Settings and click Click here to change your fraud level.

  2. A popup will appear describing Merchant Configurable. Click Change Now.

  3. When you're prompted to confirm your decision, click OK.

Enabling risk threshold rules

Follow these steps to enable and customize your fraud rules:

  1. In the Merchant Console, go to Settings > Fraud Settings.

  2. Scroll down to the Merchant Configurable Thresholds.

  3. Select a category of fraud rules from the menu on the left. Rules with a checkmark next to them are currently enabled.

  1. Select a specific rule to modify. A description of all the available rules can be found in the table below.

  2. Check the Enabled checkbox.

  3. Configure the threshold with your desired criteria.

  4. Click Update Threshold. A notification will confirm the rule has been saved.

Available Merchant Configurable thresholds

Rule
Description

Credit Card 1 Hour Count Decline Threshold

Decline the transaction if the number of transactions (attempted or completed) with the same credit card in the last hour exceeds the value specified.

Credit Card Order Velocity with Bank Auth=Approve 1 Hour Count

Decline the transaction if the number of transactions with the same Credit Card with a bank auth of approve in the last hour exceeds the value specified.

Credit Card Order Velocity with Bank Auth=Decline 1 Hour Count

Decline the transaction if the number of transactions with the same Credit Card with a bank auth of decline in the last hour exceeds the value specified.

Device Fingerprint 1 Hour Count Decline Threshold

Decline the transaction if the number of transactions (attempted or completed) with the same device fingerprint in the last hour exceeds the value specified.

Device Fingerprint Order Velocity with Bank Auth=Approve 1 Hour Count

Decline the transaction if the number of transactions with the same Device Fingerprint with a bank auth of approve in the last hour exceeds the value specified.

Device Fingerprint Order Velocity with Bank Auth=Decline 1 Hour Count

Decline the transaction if the number of transactions with the same Device Fingerprint with a bank auth of decline in the last hour exceeds the value specified.

Device IP 1 Hour Count Decline Threshold

Decline the transaction if the number of transactions with the same device IP in the last hour exceeds the value specified. If enabled, you must select a value greater than zero.

Device IP Country Decline List

Decline the transaction if the device IP country matches any of the values selected.

Device IP to Billing Distance Decline Threshold

Decline the transaction if the distance from the device IP to the billing address exceeds the value specified.

Email Address 24 Hour Count Decline Threshold

Decline the transaction if the number of transactions (attempted or completed) with the same billing email address in the last 24 hours exceeds the value specified.

High Fraud Risk Decline Filter

Every order will be scored from 0 to 99 by our system, where 0 is the least risky and 99 is most risky. If enabled, this rule will decline transactions with a score greater than 89.

Kount Risk Score

Decline transaction if Kount Risk Score is higher than specified value

Network Type Decline List

Decline the transaction if the network type used by a shopper’s device matches any of the values selected.

Order Total Amount Decline Threshold

Decline the transaction if the total amount (in USD) for the order exceeds the value specified.

Payment Country and Device Country No-Match

Decline the transaction if the Payment Country and Device Country are not an exact match.

Payment Country and IP Country No-Match

Decline the transaction if the Payment Country and IP Country are not an exact match.

Payment Country Decline List

Decline the transaction if the BIN country matches any of the values selected. A BIN or Bank Identification Number can be either the first 4 or 6 digits of a credit card number, and represents the location of the bank that issued the payment card. The BIN country is only available when a credit card was used for the transaction.

Shipping Address Country Decline List

Decline the transaction if the shipping address country matches any of the values selected.

Stopped Fraud Report

BlueSnap’s Stopped Fraud report provides insights, such as shopper details and decline information, into the transactions that were declined due to your fraud threshold, AVS, and CVV rules. Using this report, you can analyze how changes in your fraud rules impact transaction declines, and determine how you might modify thresholds in the future. To access this report, go to the Reports tab in the Merchant Console.

You can specify a date range when generating a report. The Stopped Fraud report can include up to 30 days of data.

Check the Show fraud threshold declines checkbox to include data about orders that have been declined based on one of the fraud threshold rules you enabled.

Merchant Configurable Service Setup & Reporting