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IPN FAQs

Get answers to common questions about IPNs

Which transactions trigger notifications to be sent?

IPNs are sent for all of the transaction types listed under Default IPN types and On-demand IPN types.

How can I resend an IPN for a specific order?

To resend an IPN notification, go to the relevant order record in the BlueSnap merchant console (under Transactions > Find a Transaction in the left menu). In the Resend menu, select IPN and then click Send.

What happens if the IPN fails?

If BlueSnap does not receive a confirmation that you received the IPN, we will resend the IPN every 4 hours, up to 11 attempts. Note: Only Default IPN types will be resent.

If I have an order for multiple contracts, is a single IPN sent or one for each contract?

A single IPN is sent per order.

What do I need to do to prepare my system to receive the notifications?

You will need to set up a URL where the IPNs can be sent and then enable IPNs in your BlueSnap account.
See Setting up IPNs.

How can I simulate IPN requests so I can debug for any potential issues?

You can simulate an IPN by placing a test order and having the IPN emailed to you. It's also possible to generically test IPN's using the IPN simulator found in the console under "general settings".
See Simulating an IPN for testing/troubleshooting.

Do I need IPNs if I am integrating with BlueSnap via the API?

In you are using the BlueSnap API, you'll get information about transaction events via the usual API responses. However, there is no API call involved for offline events like disputes, chargebacks and subscription cancellations, so you will need IPNs in order to get information about those events.

IPN FAQs

Get answers to common questions about IPNs